Selling a downloadable file is the same as selling a physical product, except that you have to associate a file with your product and be aware of how the customer receives or accesses the file they purchased.
NOTE: Downloadable files are not charged shipping. If a customer places an order that only consists of downloadable files they will not have to choose a shipping method however the Shipping Calculator and the Shipping & Billing details pages are still part of the checkout process. You may advise your customers that for Shipping Location they can enter their billing address.
To sell a downloadable product:
- On your catalog page, click 'Edit Page' and then 'Add Product.
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- Add a new item and fill in your product information. To attach your ebook or file, scroll down to Upload Downloadable Products and click the 'Select File' button.
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- A window pops up. Click 'Choose...'
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- Select the file on your computer (double-click on the file). Click 'Upload File'.
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- Your file appears in the box by 'Select File.' Click on the 'Save' button of your product page.
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How your customer retrieves their file after submitting payment depends on your payment processor. In general, they will either be immediately presented with a download link on their order confirmation page, or they will receive an email after you have confirmed payment with a link to a downloads page.
NOTE: Express Checkout is automatically enabled for downloadable purchases
which means that the customer must create a username and password
during checkout. This login is to gain access to a page with a link to download your ebook or file.
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