Help & Support

Taxes can be calculated based on state or province for the U.S. and Canada as well as by country. It is based on the shipping address that your customer inputs and the tax is automatically calculated. You can enter as many taxes as you need for different areas. Your customer sees the tax applied on the Payment Options page that also displays their order total during the checkout process.

To setup your tax:

1. Navigate to the 'Edit Store' tab -> 'Shopping Cart' -> on the left-hand menu click on 'Taxes'.
2. Click on 'Create New Tax'.
3. Enter a name for your tax; this is not displayed to the customer.
4. Select the country or countries that the tax applies to by clicking on 'Inside' and then using the 'Select options' drop down meny, select the countries.
5. Specify the states or provinces that the tax applies to in the 'States/Provinces' field.
   
   • If you have clicked on United States or Canada and the tax applies to the entire country, leave the field blank.
   • If the rate only applies to a specific state or province, enter the 2-letter abbreviation for the state or province. Please see below for the abbreviation codes needed for United States, Canada and Australia:
     
     United States:
     

   AK - Alaska AL - Alabama AR - Arkansas AZ - Arizona CA - California CO - Colorado CT - Connecticut DC - District of Columbia DE - Delaware FL - Florida

   GA - Georgia HI - Hawaii IA - Iowa ID - Idaho IL - Illinois IN - Indiana KS - Kansas KY - Kentucky LA - Louisiana MA - Massachusetts

   MD - Maryland ME - Maine MI - Michigan MN - Minnesota MO - Missouri MS - Mississippi MT - Montana NC - North Carolina ND - North Dakota NE - Nebraska

   NH - New Hampshire NJ - New Jersey NM - New Mexico NV - Nevada NY - New York OH - Ohio OK - Oklahoma OR - Oregon PA - Pennsylvania RI - Rhode Island

   SC - South Carolina SD - South Dakota TN - Tennessee TX - Texas UT - Utah VA - Virginia VT - Vermont WA - Washington WI - Wisconsin WV - West Virginia WY - Wyoming

   
   
   Canada:
   AB - Alberta
   BC - British Columbia
   MB - Manitoba
   NB - New Brunswick
   NL - Newfoundland and Labrador
   NS - Nova Scotia
   NT - Northwest Territories
   NU - Nunavut
   ON - Ontario
   PE - Prince Edward Island
   QC - Quebec
   SK - Saskatachewan
   YT - Yukon
   
   
   Australia:
   ACT - Australian Capital Territory
   NSW - New South Wales
   QLD - Queensland
   SA - South Australia
   TAS - Tasmania
   VIC - Victoria
   WA - Western Australia
   NT - Northern Territory
   
   
6. Use the 'Shipping' drop down menu to select whether or not the tax applies to any shipping charges.
7. Enter the percentage value for the tax in the 'Tax Rate' field.