Help & Support



Knowledge Home | Edit Store | Shipping |
Shipping Restriction Message

Your Shipping Restriction Message will display on the Shipping & Billing Details page of the checkout process. It is an informational message you can convey to your customers.

To Edit Your Shipping Restriction Message:

  1. Navigate to the 'Edit Store' tab. On the left-hand menu click on 'Shipping'.
  2. After writing your message in the box called 'Shipping Restriction Message' (At the bottom), click on 'Save'.

Notes:

  • The Shipping Restriction Message will not display if the order only contains downloadable products, since shipping does not apply.
  • If the customer enters a location that you do not ship to, the Shipping Restriction Message will display above the message of "You are not within the shipping area."


 

Related Articles:
No related articles.
 
Attachments:
No attachment found for this article.
 
Was this article helpful?
 
 
Solution #: 6171722
Category: Edit Store > Shipping
Type: Knowledge Base
Status: Published


Back to Knowledge & FAQs page.