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Knowledge Home | Edit Store | Payment Processing | - USD$ (All Countries) | - Issue a Refund
  1. To issue a refund through
  2. Log into
  3. Click on 'Search and Download'.
  4. Enter in the credit card number you charged. You can get this from your [] site.
  5. You now see all your transactions for that charge. Using the date, you can figure out which charge is the one you want to refund. Copy the Transaction ID number.
  6. Click on 'Virtual Terminal'.
  7. Mark off 'Refund a Credit Card' and enter the transaction id, credit card number, and amount.
  8. Doublecheck this and then click 'Submit'.


Related Articles:
Set up for US$ credit card processing
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Solution #: 6131416
Category: Edit Store > Payment Processing > - USD$ (All Countries)
Type: Knowledge Base
Status: Published

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