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| Benefits |
Task Management
Task management is synchronized through shared lists and schedules. Teams share identical information from the EBSuite's Project Management document library with version control and file check in/out managed automatically. Integrated with EBSuite's Customer Support module to track customer's cases through engineering to resolve bugs and apply patches to each affected customer. Like all EBSuite solutions, the Project Management module is delivered online and accessible via the internet. So distributed teams-anywhere in the world-can collaborate and coordinate using all the most up-to-the-minute information.
Accurate Real-time Task Management
Increase Team Productivity
One Complete Resource
Resource Allocation and Workload Calendars
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| Highlights
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Report Time by Each Case
Automatically report each user's time spent on each task and relate to each customer.
Create reports based on client, company and project as well as manage service / time retainers for credit and billing.
Task & Project Completion Meter
Users record the percentage complete for each task in a project.
This rolls-up to measure overall project completion meter.
Tasks automatically roll-up to customers and time sheets.
As each user reports their actual hours worked it is cross-referenced with the user's time sheet.
Task Work Flow
The flow of information is automatically recorded in each task or sub-task.
Documents and file attachments are automatically uploaded into the project document library.
Project task forums enable users to exchange ideas for the project, nothing is ever lost. Everything about the project in one resource.
Project Task Standard Features
Every project task contains the following features: task summary / details,
time sheet (actual hours worked), estimate of completion, status, priority, group, and type.
The task history tracks all changes including date and author.
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EBSuite is the Leader in Delivering Fully Automated On-Demand CRM
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Sales Force Automation, SFA, Salesforce, Customer Relationship Management, CRM, Customer Management, Contact Management, Call Center, Lead Management, Opportunity Management, Asset Management, Sales Forecast, Sales Teams, Product Interest, Multiple Product Price Books, Quote Builder Commission Credit, Sales Territory Management, Report Builder, Sales Metrics, Role Base Access Control, Group Calendar, Task, Appointment Calendars
Case, Service Request, Customer Support, Support Ticket management, Customer Service, Help Desk, Helpdesk, Knowledge Management, Solution, FAQ, Call Center, Customer Self Service Portal, Asset Management, Role Base Access Control, Case Dispatcher, Customer-facing Web Service, Customer Surveys, Group Calendar, Task, Appointment Calendars
Email Campaign, Contact List, Campaign Management, Online Promotion, Audience, Audience List, List Builder, Increase Sales, Brand, Campaign ROI, Call Center, Calendar, Task, Appointment
File, Source Control, Version Control, Check In, Check Out, Checkin, Checkout, Diff, Bug Tracking, Bug Management, Patch Management, Project Management, Project Scheduling, Gantt Chart, Task Scheduling, Calendar, Task, Appointment
Online Hosted, Web Based Application, Hosted Application, Application Service Provider, ASP, J2EE, AJAX, Open Source, Solution Provider, Enterprise Solution Provider, EBusiness, E-Business Suite
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EBSuite.com Implements CRM Solution for Asteres Inc
