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Send and Receive Email in Outlook 2010
  1. Click 'File' -> 'Info' -> 'Account Settings'.
  2. Click 'New' to create a new account.
  3. Select 'E-mail Account' and click 'Next'.
  4. Select 'Manually configure server settings or additional server types' and click 'Next'.
  5. Select 'Internet E-mail' and click 'Next'.
  6. Enter the following details:
    1. User Information
      Your Name: [name that will be seen by email recipients]
      Email Address: [your email address]

      Server Information
      Account type: IMAP (recommended) or POP3
      Incoming Mail Server: mail.[HOST.NAME]
      Outgoing Mail Server: mail.[HOST.NAME]

      Logon Information
      User name: [your email address]
      Password: [your email password]

  7. Check the 'Remember Password' box.
  8. Click 'More Settings', then click the 'Outgoing Server' tab. Check the 'My outgoing server (SMTP) requires authentication' box, then click 'OK'.
  9. Click 'Next'. Outlook will now perform a test of the server settings you entered. If the test is successful, click 'Close', then 'Finish'. If the test is not successful, click 'Close' and ensure that you have entered all of the account details correctly, and that you have followed Step 7 to set your outgoing server to authenticate.
If you are still unable to send or receive email, please submit a ticket to the Support Team with the following information:
  • The full email address.
  • The password for the email address.
  • The version of Outlook you are using.
  • The complete contents of any error messages you are receiving, including any and all error numbers.
  • The Internet Service Provider you use to connect to the internet.
  • Any internet security configuration you have set up, such as anti-virus and firewall programs.

Related Articles:
Send and Receive Email in Mac OS X Mail (10.5 Leopard and higher)
Send and Receive Email in Outlook 2007
Email Errors - Common Reasons for Email Problems
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Solution #: 6172187
Category: Domain & Email > Email > Outlook
Type: Knowledge Base
Status: Published

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