Help & Support

PC

1. Internet Explorer:
   1. Click on 'Tools'.
   2. Click on 'Internet Options'.
   3. Within the 'Temporary Internet' files section, click on 'Delete Files'.
   4. Click on 'OK'.
   5. Restart your browser.
       
2. Firefox:
   1. Click on 'Tools'.
   2. Click on 'Options'.
   3. Click on 'Privacy'.
   4. Beside Cache, click on 'Clear'.
   5. Click on 'OK'.
   6. Restart your browser.
      
      
      

On a Mac

1. Safari:
   
   1. Click on 'Safari'.
      
   2. Click 'Empty Cache'.
      
   3. Restart your browser.
      
      
2. Firefox:
   
   1. Click on 'Firefox' -> 'Preferences'.
      
   2. Click on 'Privacy'.
   3. Under Private Data click on 'Clear Now'.
      
   4. Check mark 'Cache'.
      
   5. Click 'Clear Private Data Now'.
   6. Restart your browser.
      
      
3. Internet Explorer:
   
   1. Click on 'Internet Explorer'.
      
   2. Click 'Preferences', then 'Web'.
      
   3. Click 'Browser' -> 'Advanced'.
      
   4. Click 'Empty Now'.
      
   5. Restart your browser.