Help & Support

Support Ticket Tracking
Request #:   208119840
Status:   Closed  
Description:   Complaints about shopping cart
Process Log:  
Support Agent
Posted On October 12, 2010 09:24am  
Status: In Progress    Assignee: Kerry

Thank you for your message.

For the shopping cart to work your customers will need to have cookies enabled on their browser. For more information please see the document at the bottom of this page called: Enable Browser Cookies.

Please also see the document called Cart Error - Empty Shopping Cart for additional solutions.

Please let us know if you have further questions. Just click the 'Not Quite Yet' button below to respond.

Kind Regards,
Debbie Phillips
Posted On October 12, 2010 05:26am  
Status: Assigned    Assignee: Kerry    Contact: Debbie Phillips
I've had several complaints and have lost sales they are saying when a customer tries to put an item in the shopping cart it won't allow them to do so to purchase something. They say nothing shows up in their shopping cart. 
Related:   Cart Error - Empty Shopping Cart
Enable Browser Cookies