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Email Error - Not Receiving - AOL

AOL requires a different SMTP port as they have blocked most ports to prevent spam. You will want to set your outgoing SMTP port to 587 and keep your other settings the same:

  • Incoming server (POP3): mail.[HOST.NAME]
  • Outgoing server (SMTP): mail.[HOST.NAME]
  • The outgoing mail server requires authentication (use the same as the incoming server).
  • The server does not require Secure Password Authentication (SPA).

Changing Your SMTP Port

Outlook Express

  • On the Tools menu, click Accounts.
  • On the Mail tab, click your Email account, and then click Properties.
  • On the Advanced tab, change Outgoing mail (SMTP) to 587.

Outlook 2000

  • On the Tools menu, click Account.
  • On the Mail tab, click your Email account, and then click Properties.
  • On the Advanced tab, change Outgoing mail (SMTP) to 587.

Outlook 2002, 2003 or XP

  • On the Tools menu, click E-mail Accounts.
  • Select 'View or change existing e-mail accounts' and then click Next.
  • Click your Email account and then click Change.
  • Click More Settings.
  • On the Advanced tab, change Outgoing server (SMTP) to 587.

Outlook 2007

  • On the Tools menu, click Account Settings.
  • On the Email tab, click your Email account and then click Change.
  • Click More Settings.
  • On the Advanced tab, change Outgoing server (SMTP) to 587.

Vista Mail

  • On the Tools menu, click Accounts.
  • Click your Email account and then click Properties.
  • On the Advanced tab, change Outgoing mail (SMTP) to 587.

Thunderbird 2

  • On the Tools menu, click Account Settings.
  • Select Outgoing Server (SMTP) and then click on Add.
  • Change Port to 587.

Mac OS Mail 2

  • On the Mail menu, click Preferences.
  • Click Accounts.
  • On the Account Information tab, click Server Settings.
  • Change Server port to 587.

Mac OS Mail 3

  • On the Mail menu, click Preferences.
  • Click Accounts.
  • On the Account Information tab, click the Outgoing Mail Server (SMTP) list and then click on Edit Server List.
  • Ensure the mail.[HOST.NAME].com server is selected and on the Account Information tab, change Server port to 587.

Entourage 2008

  • On the Tools menu, click Accounts.
  • Double-click your email account.
  • On the Account Settings tab, click on Click here for advanced sending options.
  • Checkmark 'Override default SMTP port' and enter 587.


 

Related Articles:
Email Errors - Common Reasons for Email Problems
 
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Solution #: 6131435
Category: Domain & Email > Email
Type: Knowledge Base
Status: Published


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