Help & Support



Knowledge Home | Page Types | Autoresponder |
Autoresponder Error - Sending from Hotmail

The problem with the Autoresponder is the email set as the Sender's email address. If you use a Hotmail account as the sender address, any subscribers who also have a Hotmail address will not receive your email.

Technically the email is not sent from name@hotmail.com but from our mailservers.  The Hotmail system can tell that "masking" has occurred when the receivers gets your email since they know the email was not sent by them even though it says its from a Hotmail email.

You can easily fix this by using a different email.  Your site comes with 5 emails, you could use one of them instead.

 

Related Articles:
No related articles.
 
Attachments:
No attachment found for this article.
 
Was this article helpful?
 
 
Solution #: 6131295
Category: Page Types > Autoresponder
Type: Knowledge Base
Status: Published


Back to Knowledge & FAQs page.