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Image Error - Why Your Image Won't Work

If your image isn't working it's likely that:

  • Your image was not in one of our guaranteed to work formats: .jpg, jpeg, .gif or .png.
  • Your image is saved with a filename that contains characters which our software cannot process or process incorrectly.  Please try renaming your image file with only letters, numbers, underscores and no spaces.
  • Your image has an error in it that it is preventing it from showing.

If you've corrected these issues and are still having problems, please contact Support.


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Solution #: 6131277
Category: Images & Photos
Type: Knowledge Base
Status: Published

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