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Cancellation and the Money-Back Guarantee

To cancel your website, click on 'Account' on the top right -> 'Billing'. The option to cancel is on the right-hand side.

If the cancel date is within 30 days of converting your site to paid, we will automatically issue your refund.

Green Warning Refunds are batched every few days. Due to normal bank processing times, it takes about 5-10 business days for the credit to appear in your account, from the time it was refunded.


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Solution #: 6131264
Category: Account & Billing
Type: Knowledge Base
Status: Published

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