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Image Error - Image Not Changing/Showing

If images aren't working, it's often because of one of the following reasons:

  1. Your image was larger than the maximum 640 x 640 pixels.
  2. Your image was not in one of our guaranteed to work formats: .jpg, or .gif. Other formats may or may not work.
  3. Your image is saved with a filename that contains characters which our software cannot process or process incorrectly.  Please try renaming your image file with only letters, numbers, underscores and no spaces.
  4. Your image has an error in it that it is preventing it from showing.

If your image still doesn't work, you're welcome to submit a support request with your image attached.


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Solution #: 6131122
Category: Design & Templates
Type: Knowledge Base
Status: Published

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